1. Information We Collect

We collect information that helps us operate our store, process orders, provide customer service, improve the shopping experience, and comply with legal obligations.

Information you provide directly

• Name, billing address, shipping address, email address, and phone number.
• Order details, product preferences, returns or exchange requests, and customer support messages.
• Account information if you create an account or subscribe to marketing communications.

Information collected automatically

• Device type, browser type, IP address, pages viewed, referral URLs, and interaction data.
• Cookies, pixels, and similar technologies used for analytics, cart functionality, fraud prevention, and advertising measurement.

2. How We Use Your Information

We use your information for legitimate business purposes, including:

• Processing payments, fulfilling orders, shipping products, and providing tracking updates.
• Responding to inquiries, handling returns, exchanges, refunds, and customer service requests.
• Improving website performance, product selection, user experience, and customer support.
• Sending order-related emails, account notices, security alerts, and marketing messages where permitted.
• Detecting fraud, preventing abuse, enforcing our policies, and meeting legal obligations.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to remember your cart, keep the website functional, analyze traffic, personalize content, and measure advertising performance. You may control cookies through your browser settings. Disabling cookies may affect certain store features such as checkout, account login, or cart storage.

4. Sharing Your Information

We do not sell your personal information for money. We may share limited information with service providers who help us operate the store, including payment processors, shipping carriers, email service providers, fraud prevention tools, analytics providers, advertising platforms, and customer support systems.

These providers are expected to use your information only as needed to perform services on our behalf or comply with applicable law.

5. Payments and Security

Payments are processed by secure third-party payment providers. We do not store full credit card numbers on our website. We use commercially reasonable safeguards to protect personal information, but no method of transmission or storage is 100% secure.

6. Marketing Communications

If you subscribe to our newsletter or opt in to promotions, we may send you marketing messages about new arrivals, offers, and store updates. You may unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at support@www.lwzli.com.

7. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. You may also have the right to opt out of certain advertising or data sharing practices.

To submit a privacy request, contact us at support@www.lwzli.com. We may need to verify your identity before completing your request.

8. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Policy, including order fulfillment, customer support, accounting, legal compliance, dispute resolution, and fraud prevention.

9. International Transfers

Because we use global service providers, your information may be processed in countries other than where you live. When required, we use appropriate safeguards to help protect transferred information.

10. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of the website after changes means you accept the updated policy.